Get to know our tariffs and register.
RegisterHow can I change the tariff?
Log in to your account on the website. Go to "Contracts", scroll down to your tariff information and find the action "Switch Tariff" right next to the tariff information.
Please note that tariff changes only become effective at the end of the respective tariff runtime. The respective date is shown during the tariff switch process.
Why are there blocking fees applied to my charging sessions?
Blocking fees are applied for the following reasons:
Additional notes:
How can I redeem my voucher?
There are two ways to redeem your voucher: either directly during registration or later in the customer area.
During registration:
You can enter your voucher code in the "Vouchers" field in the last step of registration.
In the customer area:
If you need further assistance, please contact Customer Service.
How can I check the remaining amount of a voucher?
The remaining voucher amount is available if you go to "Contract" on our website. Within "Contract", there is a section called "Vouchers" where all of your possessed vouchers are displayed. What you can see there are: the voucher name, the validity period, and lastly, the residual voucher amount (below that, the initial voucher value).